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Customer Support

Here are the customer support details for Special Printers

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Email:

info@specialprinters.us

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WeChat:

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WhatsApp:

+94 71 619 8911

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Feel free to reach out to us through any of these channels, and our dedicated customer support team will be happy to assist you with any inquiries or support you may need. Thank you for choosing Special Printers!

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FAQ
  • How do I submit my design or photos?
    You can submit your design or photos by emailing them to info@specialprinters.us or through our website's upload feature.
  • Can I expect a sample design quickly?
    Absolutely! We provide a sample design within 4 hours. For urgent requests, we offer a 24-hour express service.
  • Do I have the option to print a sample before finalizing the order?
    Yes, definitely! We'll print a sample for your approval before proceeding with the full order.
  • How long does it take to receive the printed cards?
    Once the sample design is approved, we aim to print and ship the cards within 5-7 days.
  • Can I personalize the cards for my partner's surprise?
    Absolutely! Enjoy the Christmas festivities and surprise your partner with our personalized Christmas cards.
  • Are rush orders available?
    Yes, we offer rush orders for urgent requests. Please contact our hotline at 9666545985 for immediate assistance.
  • What types of designs or photos can I submit?
    We accept various formats for designs and photos. For detailed specifications, please refer to our submission guidelines on our website.
  • Can I make changes to the design after approval?
    Unfortunately, once the design is approved and printed, changes cannot be made. We highly recommend reviewing the sample design thoroughly before approval.
  • What if I'm not satisfied with the sample design?
    Your satisfaction is our priority! If you're not pleased with the sample design, we'll work with you to revise it until it meets your expectations.
  • What payment methods do you accept?
    We accept various payment methods, including major credit cards, bank transfers, and online payment platforms. Please check our website for accepted payment modes.
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